Contact

Your order will generally be delivered within a few working days, should circumstances unexpectedly dictate otherwise, we will inform you.

You can pay with the options below:

• iDEAL: Pay safely with internet banking through your own Dutch bank.
• Bancontact: Pay safely with internet banking via your own Belgian bank.
• Creditcards: You can pay with all known credit cards.
• Bank transfer: You will receive an extra email with instructions to pay by bank transfer.
• PayPal: Secure payment via your own PayPal account, linked to your own credit card or bank account.
• AfterPay: Safe payment in arrears within 14 days.
• Apple Pay: Pay with your iPhone, Apple Watch, iPad and Mac via your Apple Wallet.
• Gift cards: With us, you can easily redeem your gift cards by entering your gift card code in step 4/4 of the checkout process.

In the unlikely event that you are not satisfied with your order, you can indicate this within 30 days of receiving the products. After 30 days you have another 14 days, if unused and if reasonably possible in original packaging, return the product to us without giving any reason. You will then receive the purchase amount and any shipping and payment costs refunded. The costs for the return shipment are for your own account. 

Returning

When your parcel is shipped you will receive a track&trace code from the supplier in question. You can then track your shipment via the supplier's website.

The delivery of all our products is free of charge for purchases over €50,- for the Netherlands and Belgium. Shipments for less than €50,- we charge €5,95.

There are no costs associated with returns unless otherwise stated. Register your return via the revocation form and we will send you the information about the return process, you can also consult our terms and conditions.

You cannot choose a specific delivery date. Within the Netherlands most parcels are delivered the day after shipment. However, we cannot do anything for you in this respect from the moment we hand over the shipment to the supplier.

All our products are covered by the legal warranty. We guarantee that each product supplied by us meets the requirements of reliability and usability. In addition to the statutory warranty, a manufacturer's warranty applies to the products supplied, as determined by the manufacturers. This warranty is of course without prejudice to the statutory warranty that we will comply with towards you.